The agent who markets your home should be PROFESSIONAL, CREATIVE, APPROACHABLE and  HAVE A SENSE OF HUMOUR (You need it in this business. Your agent should fight to get the best possible price for you and to do this they need excellent negotiating skills. Check out the agents website to see how easy it is to use. If you are uneasy on any point don't be afraid to get a second opinion - after all you are entrusting a very valuable asset into the hands of an agent . Be well and good luck. joe